Contact FreeYTMP3
One form covers everything. Choose the subject that fits and it goes to the right place — a person reads these, not a bot.
Updated 9 September 2026Send us a message
Everything with a dot beside it is needed. The more precisely you describe what happened, the fewer emails it takes to fix.
Where it ends up
Every message lands in one inbox and gets read by a person. The subject you choose above sets the order: copyright notices are handled first, then reports of something broken, then everything else.
There is no phone number and no live chat window — this form is the entire support department. That is also why a reply tends to contain a real answer rather than a link to a help article.
Four things that get it fixed faster
- The link itself, pasted rather than typed out from memory.
- Device and browser — "iPhone, Safari" or "Windows, Chrome" is plenty.
- What appeared instead: an error, an empty panel, a download that never started.
- Whether it is every link or just that one. This single detail saves the most time.
Not worth writing in about: asking us to run a conversion for you, asking for a way into paywalled or private uploads, or anything sent by a mailing script. Those sit unanswered.
Copyright notices are read first. Everything else usually gets a reply within a few working days, and messages containing the four items above tend to jump the queue simply because they can be answered in one go.